Dover Rug Company Inc. is a family owned business, our primary focus is to design, manufacturer and produce unusual, and one of a kind hand knotted rugs and other fine floor covering for today’s living. We sell only first quality merchandise and take pride in our product and services.
All custom orders are final sales, no refunds or store credit. All broadloom carpeting is final sales, no refund or store credit.
All other sales are final, (no cash refunds). Only merchandise credit within 7 days of purchase for similar type of products i.E. Machine made rugs for machine made rugs and hand knotted rugs for hand knotted rugs only. Merchandise purchased on special sale or special order is considered final sale and is not subject to cancellation, exchange or credit. It is understood and agreed that merchandise on any special order is the property of dover rug co. Until fully paid for.